Dear Cañada
College Students:
As the College transitions to our online platform, we wanted to remind you that many student services are available to you. Students can call and schedule appointments either in person or via zoom video conferencing or phone appointments. Student Services include:
ACADEMIC COUNSELING
Remote counseling services are available for General Counseling and for our Counseling Support Programs (EOPS, Promise, TRiO, etc.) . Please contact The Welcome Center at (650) 306-3209 or (650) 306-3496 to schedule a counseling appointment.
ADMISSIONS & RECORDS
The Admissions & Records Office is operating remotely and providing essential services from March 17 – April 5. They can be contacted at canadaadmissions@smccd.edu or (650) 306-3226. Admissions & Records will continue processing transcript requests and forms; please access the forms on their website: https://canadacollege.edu/forms/. Note: veterans or veteran dependents, for questions about your status, please contact Edith Flores at flores@smccd.edu.
CASHIERING
Remote and on-line services are available. Please contact The Cashier’s Office at (650) 306-3270 or canadacashiers@smccd.edu. for assistance.
DISABILITY RESOURCE CENTER
Students can a phone or zoom appointment by contacting the Cañada Disability Resources Center at canadadrc@smccd.edu or (650) 306-3259 (leave a voicemail, be sure to include your full first and last name and your G#). There will be no face-to-face appointments during this time.
DREAM CENTER
Remote services are available for the Dream Center by calling (650) 306-3466 or emailing mirandas@smccd.edu. If you are seeking food, housing or any other community resources, regardless of your documentation status, please call 211 or contact your nearest San Mateo County Core Agency.
FINANCIAL AID
The Cañada College Financial Aid Office is operating remotely from March 17 – April 5. They can be contacted at canadafinancialaid@smccd.edu or (650) 306-3308. If you need to submit documents, we will accept them by email or mail.
HEALTH CENTER
The Health Center will be closed through April 3. For more information regarding schedules or non-urgent future appointments, please call (650) 306-3309. Leave a voicemail and our staff will return your call ASAP.
LIBRARY
Starting March 18, fully online reference services, will be available during standard operating hours. Streaming films and many databases, e-books and research tools are available 24/7. Please visit the Library website for more information.
If you need a Chromebook or a wifi hotspot, email us at this email ( canlibrary@smccd.edu) from your school email. Include your name and G-number. Please note that supplies are limited. You will receive a response to your request to notify you if equipment is available and instructions for receiving it.
ONLINE TUTORING AND MENTORING
LEARNING CENTER & STEM CENTERAll in-person Learning Center and STEM Center operations are suspended and have transitioned to web-based services. Tutoring for the majority of subjects (Math, English, Social Sciences, Sciences, etc.) is available online. For more information visit the Learning Center website or the STEM Center website.
STEM
Center Retention Supports
- STEM students who need assistance with study tips,
appointments with our STEM Counselor, personal statements for scholarships, or
have questions about summer programs can email, phone, text or Zoom in to chat
with us! Gonzalo
Arrizon, STEM Retention Specialist at arrizong@smccd.edu,
call or text: 510-936-1180 or Zoom in for drop-in hours every Wednesday
at 2 p.m. (https://smccd.zoom.us/my/gonzaloarrizon) Hablo
Español!
STEM University Visits/Discovery - STEM University Visits
are suspended. Reach out to Rance Bobo (bobor@smccd.edu or
Zoom: https://smccd.zoom.us/my/rancebobo or 650-381-3559 to get information on a
college of your choice.
The STEM Speaker Series will continue online. Please visit
the STEM Canvas page to see the most recent videos. If you need access to the
STEM Canvas page please register at: www.bit.ly/stemcanvas
STEM Majors Transfer Assistance - If you are in the Class
of 2021 and have questions pertaining to your major, campus exploration or
basic transfer inquiries please reach out to Rance Bobo at bobor@smccd.edu or Zoom: https://smccd.zoom.us/my/rancebobo or 650-381-3559.
ONLINE PEER MENTORING SUPPORT
The Peer Mentors at Cañada College are here to help you adjust and succeed! Peer mentors support their student mentees by encouraging them to embrace college life and increase their knowledge about resources that will help them succeed. For more information visit the Learning Center website.
PERSONAL COUNSELING
The Personal Counseling Center is closed until April 6. If you were meeting with a counselor this semester, you can call or email your counselor to schedule a phone check in over the next two weeks. If you are not registered with the Personal Counseling Center, and feel the need to speak to someone or are in crisis, please use the resources below:
- Local Crisis Line: 650-579-0350
- National Suicide Prevention Lifeline: 800-273-TALK
- Crisis Text Line: 741-741 (Text “COURAGE”)
- If you are in immediate emergency call 911 or go to your nearest emergency room
- Please see the Personal Counseling Center website for additional resources: https://canadacollege.edu/pcc/index.php
SPARKPOINT
Remote financial coaching and education services are available for SparkPoint. To schedule an appointment contact (650) 381-3550 or email CanSparkpoint@smccd.edu. Please note that the Food Pantry and Community Markets are suspended until further notice. If you are seeking food, housing or any other community resources, please call 211 or contact your nearest San Mateo County Core Agency.
VETERAN’S SERVICES AND THE VETERAN’S RESOURCE & OPPORTUNITY CENTER
Remote services are available for the Veterans by calling (650) 306-3250 or emailing cuevasa@smccd.edu. If you are seeking food, housing or any other community resources, please call 211 or contact your nearest San Mateo County Core Agency.
OTHER IMPORTANT INFORMATION:
NEW ONLINE EDUCATION WEBSITEWe have launched “virtual campus” website to provide online education resources and information on how to access student services online.
CAMPUS RESTRICTIONS
Students should not come to campus. This is due to the transition to online and distance education. Offices and student services (such as SparkPoint, EOPS, health centers, international student offices, and all others) will not be available.
INSTRUCTION MOVING ONLINE MARCH 17
All classes that were formerly face-to-face classes will resume on Tuesday, March 17, as online classes. Please check your email frequently for communications from your instructor regarding the specifics of how your class is moving online.
Please note: If you were already taking an online class, that class will continue uninterrupted.
MONITOR YOUR EMAIL
Please monitor your District email (my.smccd.edu) constantly for updates regarding this rapidly developing situation. We will be providing further guidance as the offices of instruction and student services develop online processes and procedures during this time.
CANCELLATIONS & CLOSURES
- Cañada College, College of San Mateo, and Skyline College campuses are closed to all students through April 5
- Campus shuttles are suspended through April 5
- All special events (performances, lectures, exhibits, receptions, workshops, panel discussions, committee meetings, club meetings) are canceled through April 5
- Spring sports are canceled until further notice
Comcast is offering two months of free high-speed internet to certain new customers who qualify for public assistance. See Comcast Internet Essentials for information.
Because SparkPoint is closed, if you are seeking food, housing or any other community resources, please call 211 or contact your nearest San Mateo County Core Agency.
GENERAL INFORMATION
All updates are posted at: emergency.smccd.info
We thank you for your patience as we work together as a community to manage this crisis. This community is strong, and working together we will make it through this challenging time.
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